By booking a tour with Luxury Outback Tours, you agree to the following terms and conditions:
Booking Process:
- To reserve a tour, you must complete the booking process through our website or contact our customer service team directly.
- A deposit or full payment may be required at the time of booking, as specified for each tour.
- Your booking is not confirmed until you receive a booking confirmation email from us.
Payment:
- Payment for tours can be made by credit card, bank transfer, or other payment methods accepted by Luxury Outback Tours.
- Full payment is typically required prior to the tour departure date unless otherwise specified.
- Prices are quoted in the currency indicated on our website and are subject to change without notice. Any additional fees or taxes will be clearly communicated to you before completing your booking.
Cancellation and Refunds:
- If you need to cancel your booking, you must notify us in writing via email or through our customer service team.
- Cancellation fees may apply, and the amount refunded will depend on the cancellation policy specific to your tour. Please refer to your booking confirmation for details.
- Refunds, if applicable, will be processed using the original payment method and may take several business days to appear in your account.
Changes to Bookings:
- Changes to your booking, such as tour date or participant names, may be permitted subject to availability and any applicable fees.
- Requests for changes must be made in writing via email or through our customer service team.
Tour Participation:
- It is your responsibility to ensure that you meet any health, fitness, or other requirements specified for your chosen tour.
- Luxury Outback Tours reserves the right to refuse participation in a tour to any individual deemed unfit or unable to safely participate.
- You are responsible for obtaining any necessary travel documents, such as passports and visas, and complying with all applicable laws and regulations during the tour.
Liability:
- Luxury Outback Tours is not liable for any loss, damage, injury, or expense incurred during the tour, including but not limited to those resulting from acts of nature, accidents, or negligence of third parties.
- You are strongly advised to obtain travel insurance to cover any unforeseen circumstances or expenses.
Changes to Terms:
- Luxury Outback Tours reserves the right to modify these booking terms at any time, with changes taking effect immediately upon posting on our website.
- By continuing to book tours with us after any modifications, you agree to be bound by the updated terms and conditions.